How to activate a new SKY box To activate your sky box please send your new SKY Box ID Number to email@example.com with your SKY account details and wait within 24 hrs for new box to be activated - Related articles Troubleshooting SKY Pacific Grey Decoder. How to scan a black decoder for SKY Pacific? How can I upgrade my old decoder to the new one? What does "Scrammble Channel" means? What to do if "No Signal" Message Appears on Screen?