What does "Scrammble Channel" means? Scramble channel means; 1.)The account is disconnected. If your account is up to date, please dial 1515 from your Digicel mobile or click live chat from My Digicel app or website to contact a customer care agent. Related articles Troubleshooting SKY Pacific Grey Decoder. How to scan a black decoder for SKY Pacific? What to do if "No Signal" Message Appears on Screen? How to activate a new SKY box What to do if "Smart Card Mute" Appears on Screen?